An end-to-end B2E (Bulldozer to Executive) software solution was needed to enable the oilfield operations of the oilfield industry to streamline their paper-intensive purchase order, fulfillment, and billing systems. From time and fleet management to purchase order and invoicing, this application needed to be a multi-tenant system that could be used by the dozens of users involved daily in a typical construction project. Project managers often spend 8-12 hours in the field, and then have to wrap up their day by processing paperwork to authorize payment for completed tasks and order supplies for upcoming activities.
Oilfield construction project management is a very complicated process. The oil and gas industry comprises hundreds of professionals, consultants, contractors, vendors, suppliers, and others working on a site, all of whom have their work progress slowed by the paper-based process of authorizing and delivering written purchase orders, delivery tickets, and time sheets and then waiting for fulfillment. Projects tend to move at a day-at-a-time pace because of the daily paperwork flow requirements. The challenge was to speed up the flow of the ordering and fulfillment process, and reduce the number of hours project managers were required to spend in the office at the end of the work day.
A key pain point in the construction process involved the dispatchers, who field calls from project supervisors, managers, and vendors, and making arrangements to have needed supplies and materials delivered to the correct location at the correct time, and, in the correct amount. Finding and gathering information regarding multiple simultaneous jobs, and determining the scheduling and workload of construction equipment is a time-consuming and tedious process. These individuals are the nerve center for the construction activities, and tools to make them more efficient are a high priority need.
Considering the different needs of users in different contexts: including field operators using mobile devices, and desk-bound dispatchers at large high-resolution monitors; advanced techniques would be necessary to deliver the content and tools from the same web application in a usable, functional, and visually pleasing manner regardless of the client device or the user’s geographical location.
Our client perceived that the process could be drastically streamlined by converting the process to a mobile application combined with a sophisticated dispatch web app. Purchase orders could be placed and payment authorizations posted from the field, instead of having to wait until the end of the work day. CabForward℠ was engaged to develop the first Minimum Viable Product that demonstrated the efficiency of the solution, and then proceeded to enhance the application as it was being tested in the field and back-office. While it was being used to improve the process flow on the job, it also enabled faster response times for supply chain management and inventory, auditing, and instant access to status of each component of a project. Using a tablet-based client dashboard, project managers have real time field access to every facet of a project.
Streamlining of the supply chain management system made it much easier to order, track and fulfill needs from the field, gave professionals more productive time by enabling many functions to be performed digitally, and made overall work flow much more efficient. The system allows project managers to do estimating and auditing much more efficiently, reducing costs of delivering the project and reducing the time required to submit invoices to clients.